Confirmations can be sent to customers via E-mail if the customer's E-mail address is in the database (see Customer Details). To enable E-mail confirmations, the appropriate settings need to be configured first (in Maintenance / Online Setup / SMTP Setup). These settings are similar to configuring E-mail programs. If you have any questions about the settings in SMTP Setup, please contact your internet provider.
To use the E-mail confirmation function, Campground Master must be able to access an SMTP mail server via the internet. It will not work directly with services such as America Online, or with web-based E-mail like Hotmail or Yahoo. However if there is an SMTP server available to you, for instance though your web site provider, then that can be used.
Once the E-mail configuration is done, then a new button will appear on the Transactions dialog for any reservation that's not yet checked in (it assumes there's no need for a confirmation once they're checked in). Likewise, it will appear when you use Quote/Confirmation from the Reservation Details dialog.
You can also configure the E-mail confirmation letter text and other options similar to the printed confirmation letters. This configuration is also done through Maintenance / Online Setup.
You can also send E-mail messages to customers using the blue E-mail "link" on Customer Details (like before, but now it uses the built in E-mailing instead of opening the default E-mail program in Windows).
Note that it does NOT keep any record of E-mails sent (we're still debating whether it's worth the database overhead or development effort). Instead, you can set a BCC address in the SMTP settings so that all outgoing E-mails are also sent to another account (e.g. your own E-mail account) for your records.