Setting Up for Reservation Friend

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If you're interested in setting up Campground Master to retrieve online reservation data from Reservation Friend, the following areas need to be addressed. (See the related sections for details.) For the most part, this works exactly the same as for retrieving other E-mail requests.

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Make sure the Reservations data field "Resv_Online_Request_ID" is enabled.

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Make sure you have a POP3 E-mail mailbox available that will receive the reservation data from Reservation Friend.

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Set up the POP3 connection settings for downloading the E-mail messages (must at least be "Enabled" for some other setup functions to be available).

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Enable the Site data fields "Site_Online_Friend_ID" and "Site_Online_Friend_Release_Days".

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Fill in the Site data fields above with the appropriate values -- in particular, the ID for each site must be set to the text value that Reservation Friend calls the site.

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Set up one or more Parsing Sets to extract the data from the E-mail messages. There is a default parsing set for Reservation Friend built in, but some of the rules may need to be adjusted to match your particular setup (see below).

Transactions Notes

Since Campground Master has to use its own charges, discounts, and taxes (presumably from your Rates definitions), the only real transaction imported from the online reservation is the Deposit, if they paid one. The total amount due, plus any discounts, taxes, and add-ons selected on Reservation Friend will be imported as "Memo" transactions for your reference, but they will not affect the customer's balance.


Parsing Rule Adjustments

The default parsing rules for Reservation Friend are set up to handle the basic implementation as known at the time of the program's release. There may be some adjustments required to the rules depending on your particular setup on Reservation Friend and/or additions they make to the fields available.

Adders (reservation add-on items) -- There is a long list of "adders" available on Friend, and you may have added your own. The rules are set up to look at the adder ID numbers and insert a memo transaction with appropriate text. If an adder ID is not recognized, the memo will indicate this but you should review all adders you use on Friend and make sure the 5 sets of Trans parsing rules (for Trans[1] through Trans[5]) each contain a rule for every adder ID you use. Of course you can also change the text used for the memo if you like.

Unit Types -- There is a "unit type" field which will contain the rig types according to the list you set up on Friend. Since this is extracted to the Rig Type field, we recommend that you set up Friend with the exact names from the Rig Type Pick List in Campground Master (the "Normal Text" field of the pick list). Otherwise you'll need to modify the rules to convert the unit types returned from Friend into the appropriate Rig Type in your pick list -- which would require a series of "Set value if Compare-to matches" rules. If you don't use this field at all, you may delete this rule.

Amp Service -- There is an "amp service" field which will contain a value according to the selections you set up on Friend. The default rules only check for this being "50", in which case the reservation preference field "50A" is set to "Must Have". If you set up other values for this, or need to check for values other than 50, then the rules will need to be modified accordingly. If you don't use this field at all, you may delete this rule.