Setup
Receipt Printer Direct to Port SettingsPrinting slow
Receipt printer running slowScrolling up the end
Receipt printer not moving paper up far enoughEntering Adjustment Transactions
A/R Balance AdjustmentTransaction Type
Transaction TypesCredit card masking
Viewing the full credit card numberCustomer Transactions
How to keep from entering Customer TransactionsPOS
P.O.S. Access LevelsSetup
Operators and Access LevelsTab view printing
Changing the access level for printing tab viewsTab Views
Changing access levels for Tab ViewsBalance Adjustment
A/R Balance AdjustmentHow the A/R Balance Works
How Transactions WorkStarting Balance
Deposit and A/R BalancesOn Events
OverviewSetting up
Changing Additional Notes on the Ticket FormAdding logos to receipts
Adding a logo to your receiptsAdding Prompt when checking in reservations
Showing Reservation Notes upon check-inAdding Prompt when making reservations
Showing a "Rules" prompt when making a reservation.Color Schemes
Coloring the Rack dates for holidaysColor Schemes -- for new reservation types
Color coding special reservation typesColor Schemes example based on Reservation note
Changing a reservation's color if there's a note on itColor-coding sites on the Rack
Color-coding the Sites on the RackDialog customizations - Date field with check box
Adding check-date fields to dialogsDialog customizations - Field validations
Forcing Reservation fields to be filled inDialog definitions - pick/selection lists
Adding custom pick-lists to dialogsDialogs - adding Check-in prompt
Showing Reservation Notes upon check-inDialogs - adding New Reservation prompt
Showing a "Rules" prompt when making a reservation.Dialogs -- Reservation validations
Adding special reservation validationsDialogs example (adding fields)
Adding new fields to the Customer Details dialogEvent example - log out
Automatic logout after 10 minutesEvents
Showing Reservation Details before check-inEvents example
Keeping operators from closing the programForcing fields to be filled in
Forcing Reservation fields to be filled inForms - adding logos
Adding a logo to your receiptsForms - removing standard fields
Removing information from receiptsForms example adding "Thank You"
Adding a custom "Thank You" message on receiptsMenus example
Adding right-click menu items for +1W and +1MNumber of Nights expression
Adding # of Nights to the On Site tab viewQuery example
Inventory report with total cost/valueScripts - Examples for reservation validations
Adding special reservation validationsTab Views
Changing access levels for Tab Viewsunderlines missing
Showing underlines for hot-keys in XPshowing incorrect values
Occupancy and Availability reports incorrect7th day free
Rates entry for 7th day freeAdd-ons
Avoiding $0 charges for add-on ratesAdd-ons (monthly)
Rates for monthly add-on chargesAvoiding $0 charges
Avoiding $0 charges for add-on ratesChanges affecting prior reservations
Will Rates changes affect all reservations?Changing for new year
Changing rates for the new yearExamples
Rate Setup ExamplesHolidays
Rates for holidaysOptions
Auto-Rates OptionsSetup
Auto-Rates SetupPrinting a list of available sites
Printing a list of available sitesshowing incorrect values
Occupancy and Availability reports incorrectRestoring
Recovering from a corrupt or missing databaseZip drives
Using a Zip drive for backupFilenames with dates
Backup files won't accept the dateprinting
Handling POS sales for items without bar codesAfter checkout
Canceling after Checked Outcleaning up
Cleaning up cancelled reservation chargesFinding / listing
Finding cancelled reservationsOpen automatically
Open the cash drawer automatically without printingOpening
Using the Transactions DialogSettings
Open the cash drawer automatically without printingSetup
Cash Drawer SetupEntering Transactions
Charge, Discount and Credit TransactionsTaxable vs non-taxable
Avoiding tax on certain feesTransaction Type
Transaction Typeshow to fix
Fixing a checked out reservationclearing site early
Clearing a site due to early departureFaster methods
Faster check-outs with a hot-keywith a balance
Checking out a customer with a balancewith a balance)
Checking out with a balanceLogging in or out
Logging In and OutSetup Operators
Operator SetupEvent to keep non-managers from closing program
Keeping operators from closing the programAdding new reservation types
Color coding special reservation typesContext
Color SchemesDefault
Default Global Color SchemesExample for new reservation types
Color coding special reservation typesExample of Reservation note
Changing a reservation's color if there's a note on itHolidays on Rack
Coloring the Rack dates for holidaysRules
Color SchemesSetup
Color SchemesDifferent text per site
Putting different text on confirmation lettersHiding site number
Hiding the site number on confirmationsText & options settings
Notice Messages, Confirmation Letter and Window Tag textFind by
Searching by Confirmation numberBatch Printing
Reservation Receipts and FormsCharges not staying in
Charges don't stay in when doing a confirmationConfirming a reservation
Confirming a ReservationE-mail Text
Confirmation E-mail Text & OptionsE-mailing
SMTP (Send mail) SetupPrinting
Printing ReceiptsReceipt Type
Receipt TypesBeware of claims
Beware of credit card company claimsCompliance
Credit Card Security SetupCVC / CVV2 code
Entering the credit card security code (CVV2 or CVC)CVV2 and CVC codes
Entering credit card security codesDiner's club
New Diner's Club / Mastercard rulesDisabling entry fields
Disabling the credit card informationduplicate charges (avoiding)
How to avoid duplicate credit card chargesduplicate charges (using)
How to keep duplicate credit card charges from being rejectedEnter without processing
Entering credit card payments without processingentering info without payment
Entering credit card information without a paymentHardware
Credit Card Processing SetupMasking (viewing unmasked)
Viewing the full credit card numberMasterCard / Diner's Club
New Diner's Club / Mastercard rulesNot-present fees
Credit card "swiped" vs "non-swiped" feesPartial refunds
Partial refunds to a credit cardPayments
Payment, Deposit, and Refund TransactionsPCI Compliance
Credit Card Security SetupProcessing
Payment, Deposit, and Refund TransactionsProcessing Setup
Credit Card Processing SetupQuicker payment entry
Quicker credit card paymentsReaders
Credit Card Processing SetupReceipt Settings
Credit Card Settingsreceipt types
Receipt TypesRecording card information
Recording a customer's credit cardRefunds
Payment, Deposit, and Refund TransactionsRemoving
Credit Card History / Security CleanupRequirements
Beware of credit card company claimsRetrieving Previous
Retrieving credit card informationSecurity
Credit Card Security Setupsecurity code
Entering the credit card security code (CVV2 or CVC)Security of information
Are credit card details secure?Setup
Credit Card Security SetupSignature Slips
Credit Card SettingsSwipe data
Credit Card Security SetupSwiped vs non-swiped
Credit card "swiped" vs "non-swiped" feesTransaction fees
Credit card "swiped" vs "non-swiped" feesViewing credit card info
Viewing manually entered credit card infoVoiding
Voiding Credit Card TransactionsEntering Transactions
Charge, Discount and Credit TransactionsTransaction Type
Transaction TypesAxis
Cross-Table Axis/GroupingsCustom Groups
Cross-Table Custom GroupingsEditing
Editing Cross-Table QueriesGroupings
Cross-Table Axis/GroupingsExporting to
Exporting Reports to Other ProgramsImporting from
Importing Customer, Reservation or Transaction DataQueries
OverviewChanging for a reservation
Changing the Customer of a ReservationAdding
Adding CustomersAdding fields to dialogs
Adding new fields to the Customer Details dialogAlphabetical listing
Alphabetical listing of all customersAuto-capitalization
Automatic capitalization of namesBalances
Resolving customer balances not matching reservation balancesChanging field names
Changing customer field namesCredit Cards
Credit Card History / Security CleanupCredits
Listing Customers With CreditsCustomer Details Dialog
Viewing and Editing Customer InformationDeleting
Merging CustomersDiscounts
Using Discount Fields for Other ThingsDuplicate checking
Possible Duplicate Customers FoundDuplicate Customer Settings
Duplicate Customer CheckingE-mail list
Creating a list of customer's E-mailsE-mailing
Software for E-mailing to Your Customer ListE-mailing a customer
Viewing and Editing Customer InformationFind by phone number
Looking up customers by phone numberFinding
The Find Customer DialogGuarantee with credit card
Recording a customer's credit cardImporting
Import Data From Other SourcesMerge (from alphabetical listing)
Alphabetical listing of all customersMerging
Merging CustomersNotes
The Notes DialogPrevious balances
Pre-dating transactions and previous customer balancesReporting balance due
Showing all customers with a balance dueReporting Credits
Listing Customers With CreditsReservation History
Viewing and Editing Customer InformationTransaction History
Viewing and Editing Customer InformationTransactions
Customer TransactionsViewing and Editing Details
Viewing and Editing Customer InformationWarning flags
Customers with Warning FlagsWorking with
Overviewcapitalization
Automatic capitalization of namesSite numbers
Select a site by typing the site numberChanging names
Changed field name but dialog label didn't changeCustomizing
Customizing Data Table FieldsDefining
Data Field DefinitionsAutomatic Backups
Database BasicsBacking Up
Database BasicsBackup to CD-RW (re-using disks)
Re-using a CD-RW for backupBasics
Database BasicsCopying
Rename DatabaseCopying to another computer
Copying To a New ComputerData Fields
Data Field DefinitionsData Tables
Raw Data TablesDefault location
Move the database to Shared or Public DocumentsExporting
Exporting Reports to Other ProgramsFile location
Show the current database locationFiles
Database BasicsFolder
Database BasicsImporting
Import Data From Other SourcesLocation
Database BasicsMaintenance
OverviewMove to Public Documents
Moving the database to public documentsMoving to a safe location
Move the database to Shared or Public DocumentsOpening a backup
Opening an old backup for reviewOptions
Database OptionsOrganization
Database OrganizationPark Setup
OverviewPick Lists
Pick ListsPseudo-fields
Parsing Rules Technical DetailsPurging
Purge Old DataPurging tips
Using Purge to shrink the databaseRenaming
Rename DatabaseResetting
New Database (clear all)Restoring
Back Up and Restore DatabaseSave button disabled
The Save button is always greyed outSetup
OverviewSetup Checklist
Setup ChecklistTraining with the demo
Using the demo to train peopleUser access
Database BasicsOrphaned Transactions
Resolving customer balances not matching reservation balancesRepair <bad links>
Repair <bad links>Repair orphaned reservations
Report and repair Orphaned ReservationsRepair orphaned transactions
Report and repair Orphaned TransactionsEntering on Dialogs
Data Entry BasicsSetting "Today"
Rack is starting on an old dateTab View Selections
Date SelectionsDeleting
Deleting the Demoshowing incorrect values
Occupancy and Availability reports incorrectEntering Adjustment Transactions
Deposit Balance AdjustmentTransaction Type
Transaction TypesTransaction Type
Transaction TypesBalance Adjustment
Deposit Balance AdjustmentCredit Card CVC code
CVV code entry field missingEntering Transactions
Payment, Deposit, and Refund TransactionsGroups
Payment, Deposit, and Refund TransactionsGuaranteeing a Reservation
Guaranteeing a ReservationHow the Deposit Balance Works
How Transactions WorkReporting
Getting a List of Advance DepositsSplitting
Payment, Deposit, and Refund TransactionsStarting Balance
Deposit and A/R BalancesTransaction Type
Transaction TypesTransferring
Transferring Deposits and PaymentsExample for reservation validations
Adding special reservation validationsAdding Check-in prompt
Showing Reservation Notes upon check-inAdding fields
OverviewAdding New Reservation prompt
Showing a "Rules" prompt when making a reservation.Custom
OverviewCustomer Details customization example
Adding new fields to the Customer Details dialogDate fields with check box
Adding check-date fields to dialogsEditing
Editing DialogsEditing Elements
Editing Dialog ElementsElement List
Dialog Elements ListPick Lists
Adding custom pick-lists to dialogsSelection lists
Adding custom pick-lists to dialogsSetup
Dialogs SetupCash drawer settings
Cash Drawer SetupMoving the paper up
Receipt printer not moving paper up far enoughReceipt printer settings
Receipt Printer Direct to Port SettingsReceipt printing
Receipt printer not moving paper up far enoughreceipt selection
Receipt TypesEntering Transactions
Charge, Discount and Credit TransactionsMissing taxes
Some taxes missing on DiscountsOne-Time Specials
Special One-time DiscountsRemembering
Using Discount Fields for Other ThingsTransaction Type
Transaction TypesTypes Pick List
Pick ListsSettings
Duplicate Customer CheckingCorrecting readings
Correcting previous meter readingsdisabling reports
Disabling the meter reading optionsRates Setup
Rate TypesReadings entry & report
Meter Reading ReportsSetup
Metered Electric, Gas and Water SupportSetup Details
Setting up for Electric, Gas, and Water MetersWrap-around
Handling different numbers of digits on metersWrap-around setting
Parks SetupBatch Sending
Software for E-mailing to Your Customer ListConfirmations sent
Tracking E-mail confirmations sentCustomer E-mail list
Creating a list of customer's E-mailsList of Checked In reservations
Getting an E-mail list of people checked inSpamming (avoiding)
Software for E-mailing to Your Customer ListClickable web link
Getting clickable links in confirmation lettersError reply
SMTP E-mail error mesagesExample
Parsing Set ExampleRetrieving
Downloading RequestsSite Data Fields
Online Setup - Site Data FieldsConnections & Options
Online Connections - E-mail RequestsSetting Up
Setting Up for E-mail RequestsSite Data Fields
Data Fields UsedCustom
OverviewEditing
Editing Event ActionsLog out after 10 minutes
Automatic logout after 10 minutesSetup
Event Actions SetupShow Reservation Details before Checkin
Showing Reservation Details before check-inEvent to keep non-managers from closing program
Keeping operators from closing the programEntering Transactions
Misc. Income and Expense TransactionsTransaction Type
Transaction TypesChanging "My Park"
Changing "My Park" on the web vacancy gridExample web form
Web form example with parsing rulesFTP Connection
Online Connections - Export to WebJavascript for link parameters
Integrating the Vacancy Grid with your reservation formPark name
Export to Web, fixing the Park nameSetting Up
Setting Up for Export to WebSite Data Fields
Data Fields UsedCSV File
Exporting Reports and Data to Other ProgramsPDA (Palm ,Pocket PC)
Exporting Reports and Data to Other ProgramsQuickBooks
OverviewReports
Exporting Reports to Other ProgramsTab-delimited format
Exporting Reports and Data to Other ProgramsVacancy Grid
Exporting to Web Vacancy GridsVacancy Grid variables
Sample Javascript to Insert Form ValuesWeb page Javascript example
Sample Javascript to Insert Form ValuesWeb page opload settings
Online Connections - Export to WebWeb pages
Exporting to Web Vacancy GridsContext
Expression ContextCreator dialog
Expression Creator DialogElements
Expression Elements DialogEntering
Expression Creator DialogErrors
Expression ProcessingFields
Expression Elements DialogFunction Descriptions
Expression Elements DialogFunction Types
Function TypesFunctions
Expression Elements DialogFunctions Reference
Function TypesMacros
MacrosOperators
Expression SyntaxOverview
OverviewProcessing
Expression ProcessingScripts
ScriptsSyntax
Expression SyntaxTesting
Expression Creator DialogText parsing change
Expression text parsing change in version 4.2Timing
Expression Creator DialogValue types
Expression SyntaxVariables
Expression SyntaxOpen default database
How can I get it to remember by database?Save
The Save button is always greyed outDates in the name
Backup files won't accept the dateAdding logos
Adding a logo to your receiptsBatch Printing
Reservation Receipts and FormsCreating
Forms SetupEditing
Forms SetupEditing Elements
Editing Form ElementsElement Types
Editing Form ElementsElements
Form Elements ListExample adding "Thank You"
Adding a custom "Thank You" message on receiptsExport
Form Elements ListImport
Form Elements ListLevels
Form Elements ListOverview
OverviewPark Form Printing
Parks SetupPrinting for Receipts
Reservation Receipts and FormsPrinting from Customer Details
Viewing and Editing Customer InformationPrinting from Find Customer
The Find Customer DialogPrinting from Find Inventory Item
Find Inventory ItemPrinting from Find Reservation
The Find Reservation DialogPrinting from Inventory Setup
Adding and Editing Inventory ItemsPrinting from Reservation Details
The Reservation Details DialogPrinting from Tab Views
Right-Click and Double-Click FunctionsPrinting from Vendor Setup
VendorsPrinting Receipts
Printing ReceiptsReceipt Types
Receipt TypesRegions
Form Elements Listremoving fields from standard receipts
Removing information from receiptsRemoving from receipts list
Removing unused receipt formatsSelection dialog
Form Selection DialogSetup
Forms SetupSite Form Printing
Sites SetupTables
Editing Form Elementsshowing unpaid
Free stays show past dueConnections & Options
Online Connections - Reservation FriendCorrection in parsing rules
Reservation Friend correctionDefault Parsing Set
OverviewFormat change
Friend Communications format changeRetrieving Requests
Downloading RequestsSetting Up
Setting Up for Reservation FriendSite Data Fields
Data Fields UsedWhat's New
Friend Communications supportCorrecting readings
Correcting previous meter readingsdisabling reports
Disabling the meter reading optionsRates Setup
Rate TypesReadings entry & report
Meter Reading ReportsSetup
Metered Electric, Gas and Water SupportSetup Details
Setting up for Electric, Gas, and Water MetersWrap-around
Handling different numbers of digits on metersWrap-around setting
Parks Setup