Friend Communications support
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Some of you have already noticed that in the 3.1.x beta version documentation there's a passing mention of handling the online reservation confirmation E-mails from the Friend Communications service. Since the E-mail data extraction function is very flexible, this is certainly possible already -- but with the normal HTML-formatted E-mails that they send to the campground it's difficult to set up.

However, there's a better solution available. They have an alternate E-mail format that's much more easily interpreted, so we're working with them now to get the details worked out. You could set that up now using the E-mail request parsing, but the next beta version of Campground Master will have a separate Online Reservations setup just for Friend, along with built-in parsing rules so you don't even have to set it up yourself. It will also use a separate Site ID field so you can configure your sites to match your Friend setup, and separate POP3 mailbox settings in case you also want to use the other E-mail parsing e.g. from your own web site.

If you already use Friend, this is great news -- no more retyping all of the customer's information. If you don't use Friend yet, it gives you another option to consider for online reservation support.

Please let us know if you're already using or you're getting set up with Friend Communications, even if you don't plan to integrate Campground Master with them right away. We would like to get an idea of how many customers we have in common with them.


Page URL http://CampgroundMaster.com/shelp/friendcommunicationssupport.html

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