Changing a reservation's text on the Rack

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Q: Can I change what text shows on the Rack for a reservation, without changing the customer's Last Name?

 

A: There is a "Label" reservation field that you can enable (this was added in version 8), and anything you put in that Label will override the text shown on the Rack.  Go to Maintenance / Data Field Definitions / Reservation Fields.  Locate the "Resv_Label" field ID (it will be about the 7th field) and change its status to "Enabled".  Now when you go to Reservation Details there will be a new Label field in the lower right quadrant (above Transaction History).  You can make the label as long as you want, but of course you may only see part of it on the Rack (hold the mouse cursor over the reservation to see the entire label, as well as the customer' names).

 

Note that if you've customized the Reservation Details dialog and put other fields in the area used for the new Label field, this may require you to adjust some field positions.

 


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